Consignment Agreement
Consignment Agreement
The terms under which Rippex Card Vault accepts, markets and sells consigned trading cards and collectibles.
1.Definitions
For this Agreement:
- Rippex means Rippex Card Vault Ltd.
- Consignor means the person or business submitting items for consignment.
- Consigned Item(s) means any trading cards, collectibles or related products accepted by Rippex.
- Sale Price means the gross amount paid by the buyer before deductions.
- Card Sale Price means the amount the card itself sold for, excluding postage and any buyer-side marketplace or platform fees. The Rippex Fee is charged on the Card Sale Price only.
- Third-Party Costs means marketplace fees, payment processing fees, currency conversion fees, shipping, insurance, customs duties and any reasonable costs directly attributable to completing the sale.
- Cleared Funds means funds fully received by Rippex and no longer subject to reversal by the payer or payment provider.
2.Appointment
The Consignor appoints Rippex as a non-exclusive sales agent to market and sell the Consigned Items.
Ownership remains with the Consignor until legal title passes to the purchaser. Nothing in this Agreement transfers ownership of the Consigned Items to Rippex.
3.Ownership and Authority
The Consignor confirms they are the legal owner of the Consigned Items, or have authority to consign them.
Rippex may refuse any item where ownership or authenticity cannot reasonably be established.
4.Authenticity
The Consignor confirms all information supplied is accurate and that, to the best of their knowledge, submitted items are genuine.
Rippex reserves the right to refuse, return or withdraw from sale any item believed to be counterfeit, altered, misrepresented or otherwise unsuitable.
5.Shipping and Receipt
The Consignor is responsible for securely packaging items and arranging appropriate shipping.
Risk remains with the Consignor until Rippex physically receives and accepts the shipment. Submitting a consignment form does not constitute confirmation of receipt.
Rippex will issue a receipt confirmation following inspection.
6.Inventory Verification
Quick Consign submissions act as shipment notifications only. Detailed Consign submissions assist identification but do not replace Rippex's own inventory verification.
The Consignor should retain photographs, shipping evidence and inventory records until Rippex confirms the received inventory.
7.Selling Authority
Rippex may market items through approved channels including the Rippex Vault (our own showroom at rippex.co.uk/vault), Card Hobby, eBay, Whatnot, Fanatics, Goldin, Alt, card shows and events, direct sales or other suitable marketplaces.
Unless a specific minimum is agreed with the Consignor in writing, items are listed at auction starting from £1 with no reserve. For higher-value items, an estimated value, reserve or pricing approach is agreed with the Consignor directly before listing. Where a minimum has been agreed, Rippex will not knowingly sell below that amount without the Consignor's approval. The final selling route and pricing are confirmed with the Consignor once the consignment has been received and processed.
Where an item is sold through the Rippex Vault, the postage is set by the agreed price and paid by the buyer on top of it: Royal Mail Special Delivery Guaranteed by 1pm, tracked and insured, with cover of £750 for a price up to £750, £1,000 up to £1,000, and £2,500 up to £2,500. For a price over £2,500, or a buyer outside the UK, Rippex arranges the postage and insurance for the full value after the deal is agreed (Special Delivery with Secursus cover in the UK), and the buyer pays nothing until Rippex has sent them that figure. Where the parcel is lost in the post, Rippex claims on its cover and refunds the buyer once the claim is made. Where postage is included in an agreed price, Rippex pays for it and the parcel is at Rippex's risk until it is delivered. In every case, once the sale has been recorded, a loss in the post on the way to the buyer does not reduce the Consignor's payout.
A Vault buyer pays Rippex by bank transfer or by card. Where the buyer pays by card, the card payment fee charged for that payment is a payment processing fee under section 10 and is deducted at cost from the sale proceeds; the buyer is never charged extra for paying by card.
8.Seller Conduct
The Consignor must not bid on, purchase, or otherwise attempt to artificially influence the sale price or outcome of their own Consigned Items, whether directly or through another person acting on their behalf. This includes shill bidding of any kind, which also breaches marketplace rules and may be unlawful.
Any such activity is a material breach of this Agreement. Rippex may cancel the consignment, end affected listings, withhold proceeds related to the affected transaction, and recover from the Consignor any costs, fees or losses incurred as a result.
9.Fees
Rippex charges:
- 10% of the Card Sale Price for individual items sold below £1,000.
- 7% of the Card Sale Price for individual items sold at £1,000 or above.
The Rippex fee is subject to a minimum of £2.50 per card, applied where the percentage fee would otherwise come to less. Rippex does not charge its fee on postage, or on buyer-side marketplace or platform fees.
10.Third-Party Costs
Third-party marketplace, payment processing, currency conversion, shipping, insurance, and other external fees are deducted at cost from sale proceeds. Payment processing fees include the card payment fee charged when a Rippex Vault buyer pays by card, deducted at exactly what the card processor charged for that payment.
Rippex will not apply any hidden markup to these costs.
11.Payouts
Payouts are calculated as: Card Sale Price, plus any postage charged to the buyer, less the Rippex Fee, less Third-Party Costs, equals Final Payout.
Rippex will normally issue payout within five working days after cleared funds have been received. Written confirmation showing the sale price, the deductions applied and the amount paid accompanies every payout.
For a card you keep until it sells (section 15), Rippex will normally issue payout within five working days of receiving the card and confirming that it matches your photographs, instead of within five working days of cleared funds. From that point a loss of the card in the post on its way to the buyer does not reduce your payout.
12.Buyer Returns and Chargebacks
Until the Consignor’s payout has been made, buyer disputes, refunds or chargebacks may affect the proceeds from that sale.
Once the Consignor's payout has been made it is final. If a buyer subsequently returns the item, the returned item becomes the property of Rippex and the Consignor keeps their payout.
13.Unsold Items
Unsold items may be returned upon request. Return shipping costs are the responsibility of the Consignor unless otherwise agreed.
Rippex may charge reasonable storage fees where items remain uncollected after reasonable notice.
The mechanics of returns and collections are set out in the Return & Collection Policy.
14.Offers to Buy Your Items
Rippex may, at any time, offer to buy any of your consigned items outright rather than continue selling them on your behalf. Each offer states a price for each item and how long it is open for.
You are under no obligation to accept. You may accept an offer on some items and decline it on others, or decline it entirely, and declining has no effect of any kind on your consignment: those items continue to be sold on your behalf under these Terms, at the same fee and at the same stage, with nothing recorded against you.
Where you accept, the items you sold come off your consignment on the day Rippex pays you. No consignment fee is charged on them, because they were not sold on your behalf. Ownership of those items passes to Rippex when payment is sent and not before.
While an offer is open, Rippex holds the items it covers rather than listing them, so that an item cannot be sold on your behalf and bought by Rippex at the same time. If you decline, or the offer closes unanswered, they return immediately to the stage they were at.
Offers to buy are governed by the QuickOffer™ Terms, which apply to the purchase itself; these Terms continue to govern everything that remains on consignment.
This section does not apply to a card you keep until it sells (section 15). Rippex never offers to buy a card that is still with you.
15.Cards You Keep Until They Sell
You may ask to keep a consigned card in your own hands until it sells. To ask, you send a clear photograph of the front and the back of each card (close-ups of any flaw are welcome). Rippex looks at every card and its photographs and may decline any card without giving a reason. These Terms apply to a card Rippex agrees you keep as to any other Consigned Item, except where this section says otherwise.
While it stays with you, Rippex shows the card on the Rippex Vault and on Rippex’s social media, and offers it to buyers in Rippex’s network, using your photographs. A buyer may make an offer or enquire through the Vault, or contact Rippex directly, for example on Instagram. It is not listed on eBay or any other marketplace, offered in a QuickOffer, or taken to a card show, because Rippex does not have it.
Rippex talks to buyers on your behalf and does not agree a sale without your agreement to the price. Buyers and sellers deal through Rippex: Rippex does not pass a buyer’s details to you, or yours to a buyer.
Once a price is agreed, the buyer pays Rippex before the card moves. Rippex then asks you to send the card to Rippex within two working days, by a service of your choice and at your own cost, in the condition shown in your photographs. Rippex recommends a tracked and insured service. Whether to use one is your choice, and the card remains at your risk until Rippex receives it (section 5).
Rippex checks the card against your photographs. If it does not match them, the deal does not go ahead, the buyer is offered their money back, and Rippex returns the card to you by the Royal Mail service, and any insurance, you choose and pay for in your hub, by card or by bank transfer, before it is sent. Rippex may also recover the reasonable costs it has incurred on that deal. If it matches, Rippex sends it on to the buyer, tracked, by the postage set for that deal (section 7).
When the card passes Rippex's check, the sale is recorded as any other sale under these Terms and paid out as section 11 sets out for a card you keep. The Rippex Fee (section 9) is charged on the Card Sale Price, which excludes postage: where a price is agreed with postage included, the Card Sale Price is that price less the postage to the buyer.
Rippex’s appointment stays non-exclusive (section 2): you remain free to sell the card elsewhere. If you do, please tell Rippex straight away, by email or through your hub, so it can be taken down. No Rippex Fee is due on a sale Rippex did not arrange. If a buyer who found the card through Rippex, including through a Vault page you have shared yourself, buys it from you directly instead, that sale counts as one Rippex arranged and the Rippex Fee applies to it.
If an agreed deal cannot go ahead because the card has already been sold elsewhere, Rippex may recover the reasonable costs it has incurred on that deal.
16.Care of Items
Rippex will exercise reasonable care while items remain in its possession.
Subject to applicable law, Rippex's liability for loss or damage while items are in its custody shall not exceed the item's proven fair market value.
17.Limitation of Liability
Rippex shall not be liable for indirect, consequential or economic losses, market fluctuations, grading outcomes or events beyond its reasonable control except where liability cannot lawfully be excluded.
18.Data Protection and Photographs
Rippex processes personal information in accordance with its Privacy Notice and applicable UK data protection legislation.
Card photographs. Rippex may use, edit and publish photographs of Consigned Items, whether the Consignor sends them to Rippex or Rippex takes them while the cards are in its care. Editing includes cropping, straightening, cleaning up the picture and removing a serial or copy number. This applies whether or not the card sells, and Rippex may publish them in Rippex Hunt (Rippex's collector checklist), on the Rippex website and on Rippex's social media, never naming the Consignor alongside them. For photographs the Consignor sends, the Consignor gives Rippex a non-exclusive, worldwide, royalty-free and perpetual licence to use, edit and publish them, and keeps the copyright in them. This covers photographs of cards only, never photographs of people.
The Consignor may ask for any photograph to be taken down by emailing support@rippex.co.uk, and Rippex will remove it.
19.Electronic Signature
Typing a name and submitting the online consignment form constitutes an electronic signature.
Rippex records the accepted terms version, submission timestamp and related audit information.
20.Amendments
Rippex may update these terms from time to time. The version accepted at the time of submission will apply to that consignment unless otherwise agreed.
21.Governing Law
This Agreement is governed by the laws of England and Wales. Any dispute shall be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact
Rippex Card Vault Ltd
Registered in England and Wales, Company No. 16884256
VAT No. GB508441110
Registered office: 19 Orchard Street, Weston-Super-Mare, BS23 1RG
Consignments & correspondence: 25 Trussell Road, Bracknell, RG42 6DS
Website: rippex.co.uk
Email: support@rippex.co.uk